OUR TEAM
HOW WE DO IT
EXTENSIVE TRADE BASE
Our register of over 600 sub-contractors are fully vetted before entering our system and monitored on an ongoing basis.
LARGE FOOTPRINT
With resources based around the greater Melbourne and Sydney regions including the NSW South Coast and ACT, we are always present as required utilising local trades from within the community.
DEDICATED RESOURCES
With somebody always on the other end of the phone 24 hrs a day, clients can be assured their emergency will be dealt with promptly and professionally.
COMPETITIVE PRICING
Through our relationship with Burbank, we are able to procure labour and material at very attractive rates which we pass onto our clients.
INDUSTRY EXPERIENCE
Through our partnership with various stakeholders, we have been able to develop a model that perfectly positions us in the market place.
GUARANTEED TURN-AROUND TIMES
Our operating model ensures our resources respond within set time frames, allowing us to minimise the impact to your property or business.
OUR VALUES
HOW WE TREAT OUR CUSTOMERS AND EACH OTHER
The Burbank Group hold these values at the core of how we do business. Used as a guiding ethos of how we treat both our colleagues and our customers.
OWN IT
We take responsibility and deliver on our commitments.
SHARE
We collaborate and encourage diversity of thinking. We celebrate together.
ACT FAIRLY
We place fairness at the heart of our culture and actions.
GENUINE
We are authentic and transparent. We show empathy, respect and express thanks.
BE BRAVE
We are confident to speak up and challenge the status quo.
WE LISTEN
We take the time to engage, listen and learn, to strengthen our relationships.